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Pomoc Premium
  • icon Priority email contact 24/7 check
    Premium Support provides the fastest email contact with our support team. Your messages will be placed in a separate queue, which will be handled with the highest priority.
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Premium Support

250 GBP
250 GBP
/yr

Enjoy fast and professional service

Premium Support

Priority e-mail contact

Premium Support gives you the fastest email response time. Just send us a message from the Customer Panel or from the address provided in the Customer Panel, and our technicians will immediately analyze the problem you report. This will ensure the fastest support for services and related technical or payment issues.

Safety and convenience

Premium Support is the availability of qualified netart.com specialists at your disposal 24/7. They work under strict security requirements and constantly improve their competence in the rapidly changing world of modern technology. Around the clock, we are ready to help you complete complex technical tasks with the highest priority.

Premium Support
The Technology Leader

The netart.com brand is part of the NetArt Group, which operates globally in almost 100 countries around the world. We provide our services in modern Data Centers located in Europe, North America and other inhabited continents. Communication between data centers is carried out via fiber optic links, and the total bandwidth of netart.com's network to other operators is over 400 Gbps.

The use of geographically distributed CDN servers, located in more than a dozen Data Centers around the world, minimizes response times to data requests and protects netart.com's client services from DDoS attacks. DNS Anycast servers speed up service performance, and DNSSEC protection prevents cybercriminals from impersonating domains registered with us.

As a technology leader, we offer secure and fast IT services. We provide our customers with 24/7 technical support, which is carried out by a team of qualified engineers and technicians. Many years of experience and accolades awarded by experts and the media, confirm our leading position in the market.

Hosting service FAQ

  • Premium Support is a service that allows you to count on the fastest service for your requests. Our system will automatically recognize your email address, so your question will be handled as a priority by a dedicated team of Customer Service consultants.

  • Premium Support gives you the peace of mind that you will always receive a response to your request in the shortest amount of time, and no matter what time of day it is. If you use Premium Support and we get an email from you sent from the address you have entered in your Customer Panel, your message gets top priority.

  • You can order Premium Support either from www.netart.com or through your Customer Panel. The link to the page describing the service and allowing you to order it is available in the menu at the top of www.netart.com and in the side menu of the Customer Panel. Once you pay for the Premium Support service, it is activated immediately. Remember to specify in your Customer Panel the e-mail address from which we are to receive your priority requests.

  • Premium Support is handled by a dedicated team of Customer Service consultants. Our priority is to provide fast and effective support in the use and configuration of the services we offer. Regardless of the time of day, you can always count on the competence and commitment of our employees. We want you to know that we are here for you!

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